Legal website operator identification:
Telephone: +49 (0)821 297540 19
VAT No.: DE322137554
WEEE-reg. no.: 66999918
Responsible for the contents as per § 18 paragraph 2 of the MStV:
Herr Christian Dobler
Alternative dispute resolution:
The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which can be viewed under https://ec.europa.eu/odr.
We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.
We are a member of the initiative „FairCommerce“ since 23.06.2021.
For more information, see: www.haendlerbund.de/faircommerce.
Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.